When you send people a form through the post, with their name and address neatly typed in a box on the front page, could you please explain why the same front page of a form then asks for that same name and address. I would understand if the box said "in case the name and address above are incorrect", but I feel silly entering the exact same information - which you collected from me on the previous form I filled in and then processed in some way so it could be neatly printed on the new form - in my rather crummy handwriting. It seems a bit like a duplication of information, as does the request for the date and location of the incident, which are also neatly typed on the front of the form. I wonder if somebody somewhere will be re-entering the data which was already collected on the first form and duplicating the information in an additional field.
Dear Metropolitan Police,
11.4.08 18:30
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Jiiiiim!!! / Website (15.4.08 14:44) Ah, you're making the rookie mistake there of thinking that the Police (or indeed any other organisation) has the sort of joined-up system that would allow them to send you a form with your name printed on it already. Sadly, they don't, and their system will just have a note saying that you need to be sent form 67b (or whatever) and when that comes back, some humble data entry clerk will be updating the system (using your address to find your record) before sending your file on to some over-worked constable to deal with. By the time he/she finally gets round to dealing with it, you'll have forgotten what you wrote anyway.... |
